| FREE SHIPPING/RETURNS (DOMESTIC ORDERS) |

Contact Us/FAQ

Let's Have a Chat! We'd love to hear from you! All feedback and questions welcome!

Email: info@subtlesilk.com

Phone: 406-270-6793

Minneapolis, MN 55401

FAQ:

Shipping:

Do you ship internationally? 

Yes we do! There is an additional fee for international shipping but that is in place to cover duties and taxes!

How long will it take to receive my order?

Typically when an order is placed you will receive the product in 2-6 days depending on the region you are located. All pre-orders will state the estimated time of arrival and we will be sure to notify you of any delays.

Returns:

Do you accept returns?

Yes, we accept returns per our return policy here. We will also make sure to work with you on sizing and fast exchanges because let's face it sizing can be tough!

What if I bought the wrong size?

This is bound to happen while online shopping! Please email us at info@subtlesilk.com and we will happily send you a return label and the correct size.

General:

Where are my clothes made?

All of our clothes are made right in the heart of New York City. Specifically between 34th St and 40th St.W. We take pride in knowing that the factories we use are fair wage and have highly skilled employees that can handle intimates and quality lace. 

The product I want is out of stock what can I do?

We try hard to replenish our stock on popular items but sometimes the factory can be backed up and it may take up to 6 weeks. If you would like a certain style please email us at info@subtlesilk.com and we will gladly remind you of when the product is back in stock or hold an item for you when it is replenished.

 

 

 

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